Axilus Facilities Solutions Inc. (“Axilus”, “we”, or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, communicate with us, request information, or engage our professional services. By using our website, you acknowledge that you have read and understood this Privacy Policy.

• Legal Name: Axilus Facilities Solutions Inc.
• Registered Address: 210-2 Colonial Drive, Guelph, Ontario N1L 0K8, Canada
• Province of Incorporation: Ontario, Canada
• Website: axilusco.com
• Privacy Officer: privacy@axilusco.com

Depending on how you interact with us, we may collect: name, organization, job title, business email, telephone number, and information voluntarily submitted through contact forms or consultation requests. When you visit our website, certain technical information may also be collected automatically, including IP address, browser type, device type, pages visited, and session duration.

We may use personal information to: respond to inquiries; schedule consultations; deliver requested information; improve our website; communicate with prospective clients; comply with legal obligations; and detect unauthorized activity.

Canada’s Anti-Spam Legislation (CASL) governs commercial electronic messages (CEMs). We will only send CEMs to individuals from whom we have obtained express or implied consent as defined under CASL. Every CEM will identify Axilus as the sender, include our mailing address at 210-2 Colonial Drive, Guelph, Ontario N1L 0K8, Canada, and provide a functional unsubscribe mechanism. Withdrawal of consent will be processed within 10 business days. To unsubscribe: governance@axilusco.com.

Our website may use cookies and similar technologies to improve performance and understand usage. Where required by applicable law, we will obtain your consent before placing non-essential cookies. You may manage cookie preferences through your browser settings. Please refer to our Cookie Policy for full details.

We do not sell personal information. We may disclose personal information only when reasonably necessary to trusted technology service providers, professional advisors, or legal authorities where required by law. All service providers are contractually required to maintain appropriate safeguards.

• Contact form inquiries: 3 years
• Client engagement records: 7 years
• Website analytics data: 26 months
• Financial records: 7 years (Canadian tax legislation)

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent where processing relies on consent. To exercise your rights, contact our Privacy Officer at privacy@axilusco.com. If not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

Our website and professional services are intended for business and professional audiences. We do not knowingly collect personal information from individuals who lack capacity to consent under Canadian law. If you believe we have inadvertently collected such information, contact privacy@axilusco.com.

This Privacy Policy is governed by the laws of the Province of Ontario and the applicable laws of Canada. Questions may be directed to:

Welcome to the website of Axilus Facilities Solutions Inc. (“Axilus”). These Terms of Use govern your access to and use of our website and related online services. By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use of the website.

• Registered Address: 210-2 Colonial Drive, Guelph, Ontario N1L 0K8, Canada
• Email: legal@axilusco.com

You may use this website to learn about our services, request consultations, contact our team, and review our insights. You agree to use the website responsibly and in accordance with applicable laws.

You agree not to: violate any applicable law; interfere with website operation or security; attempt unauthorized access to our systems; upload malicious software; scrape or systematically extract content without written permission; reproduce or redistribute publications except as expressly permitted; or use the website in any manner that could damage Axilus or its reputation.

All content on this website — including text, graphics, logos, branding, methodologies, frameworks, reports, and website design — is owned by or licensed to Axilus Facilities Solutions Inc. and protected by applicable intellectual property laws, including the Copyright Act (Canada). Axilus acknowledges that users retain fair dealing rights under Section 29 of the Copyright Act (Canada).

The following are registered trademarks or proprietary trademarks of Axilus Facilities Solutions Inc.: Axilus®; Outcome Governance®; Outcome Governance as a Service (OGaaS)®; Governance Intelligence Framework (GIF™); Axilus Governance Maturity Index (AGMI™); Outcome Governance Control Tower™; and Outcome Governance Charter™. Nothing on this website grants permission to reproduce, adapt, or commercialize these materials without prior written authorization.

Accessing this website, downloading publications, or communicating through our contact forms does not create a consulting engagement, fiduciary relationship, or any other professional relationship. A professional relationship exists only after a written agreement has been executed by authorized representatives of both parties.

The website and all content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Axilus disclaims all warranties, whether express, implied, or statutory.

To the fullest extent permitted by applicable law, Axilus shall not be liable for any indirect, incidental, consequential, or special damages arising from use of this website. Where liability cannot be fully excluded, Axilus’s maximum aggregate liability for direct damages shall not exceed CAD $1,000. Nothing in these Terms limits liability for fraud, personal injury caused by negligence, or any liability that cannot be excluded by law.

These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada. Any dispute shall be subject to the exclusive jurisdiction of the courts of Ontario sitting in Guelph or Toronto. Before initiating formal proceedings, both parties agree to attempt in good faith to resolve disputes through direct negotiation for 30 days following written notice.

Axilus Facilities Solutions Inc. is committed to providing a website that is accessible, inclusive, and usable by all visitors, including individuals with disabilities. We believe accessibility is an essential component of good governance and responsible digital design.

Axilus is committed to meeting the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and its Integrated Accessibility Standards Regulation (IASR). Our objective for public-facing web content is substantial conformance with WCAG 2.2 Level AA.

Current Status: Partially Conformant

Our website is under active development. We have implemented many WCAG 2.2 Level AA features and are working to achieve full conformance. Date of Last Review: July 2026.

Where implemented, our website incorporates: semantic page structure; descriptive headings; keyboard-accessible navigation; alternative text for meaningful images; sufficient colour contrast ratios; responsive design; visible keyboard focus indicators; accessible forms; meaningful link text; and support for browser zoom and responsive layouts.

• Some complex data visualizations may not yet have fully accessible text alternatives — targeted for remediation by Q1 2027
• Some downloadable PDF resources may not be fully tagged for screen readers — targeted for remediation by Q2 2027
• Cookie consent interface is being enhanced for keyboard navigation — targeted for Q4 2026

Axilus is committed to meeting the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards Regulation. Our multi-year accessibility plan is available upon request.

If you encounter an accessibility barrier or would like to request information in an accessible format, please contact us. We aim to acknowledge accessibility feedback within 5 business days.

If not satisfied with our response, you may contact the Accessibility Directorate of Ontario at ontario.ca/accessibility.